top of page

Privacy Policy 

Effective Date: March 1st, 2026

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

 

 

 

OUR LEGAL DUTY

 

 

Boston Nursing Care & Consulting INC (“BNCC,” “we,” “our,” or “us”) is required by law to:

 

  • Maintain the privacy of your Protected Health Information (PHI)

  • Provide you with this Notice of our legal duties and privacy practices

  • Follow the terms of this Notice currently in effect

  • Notify you in the event of a breach of unsecured PHI

  • SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes under any circumstances. 

 

Protected Health Information (PHI) includes information that identifies you and relates to your past, present, or future physical or mental health condition, treatment, or payment for healthcare services.

​

 

 

 

HOW WE MAY USE AND DISCLOSE YOUR PHI

 

 

We may use and disclose your PHI without your written authorization for the following purposes:

 

 

1. Treatment

 

 

We may share PHI with physicians, nurses, hospitals, pharmacies, therapists, and other healthcare professionals involved in your care.

 

 

2. Payment

 

 

We may use or disclose PHI to bill and collect payment from Medicare, Medicaid, private insurance companies, or other responsible parties.

 

 

3. Healthcare Operations

 

 

We may use PHI for quality assessment, care coordination, accreditation, licensing, training, and business management activities.

 

 

4. As Required by Law

 

 

We may disclose PHI when required by federal or Massachusetts law, including reporting abuse, neglect, public health concerns, or communicable diseases.

 

 

5. Public Health and Safety

 

 

We may disclose PHI to public health authorities or to prevent serious threats to health or safety.

 

 

6. Health Oversight Activities

 

 

We may disclose PHI to government agencies for audits, investigations, inspections, and accreditation reviews, including those related to CHAP accreditation.

 

 

7. Business Associates

 

 

We may share PHI with third-party vendors who perform services on our behalf (such as billing or electronic medical record providers). These parties are required to safeguard your information under written agreements.

 

 

 

USES AND DISCLOSURES REQUIRING YOUR AUTHORIZATION

 

 

We will obtain your written authorization for:

 

  • Marketing communications not related to your treatment

  • Sale of PHI (we do not sell PHI)

  • Most disclosures of psychotherapy notes (if applicable)

  • Any other use not described in this Notice

 

 

You may revoke your authorization at any time in writing.

 

 

 

YOUR RIGHTS REGARDING YOUR PHI

 

 

You have the right to:

 

 

1. Access Your Records

 

 

Request to inspect or obtain a copy of your medical record.

 

 

2. Request an Amendment

 

 

Request correction of inaccurate or incomplete information.

 

 

3. Request Restrictions

 

 

Request limits on certain uses or disclosures. While we will consider all requests, we are not required to agree to all restrictions.

 

 

4. Request Confidential Communications

 

 

Request that we communicate with you at a specific location or in a certain way (e.g., only by phone or mail).

 

 

5. Receive an Accounting of Disclosures

 

 

Request a list of certain disclosures made outside of treatment, payment, or healthcare operations.

 

 

6. Receive a Paper Copy of This Notice

 

 

You may request a paper copy at any time, even if you agreed to receive it electronically.

 

 

 

COMPLAINTS

 

 

If you believe your privacy rights have been violated, you may file a complaint with:

 

Boston Nursing Care & Consulting INC

Kaitlin McCarthy - Privacy Officer

Phone: 857-239-2410

Email: info@bostonnursingcareandconsulting.com

 

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not affect your care or services.

 

 

 

OUR RIGHT TO CHANGE THIS NOTICE

 

 

We reserve the right to change this Notice and make the revised Notice effective for all PHI we maintain. Updated versions will be posted on our website and available upon request.

 

 

 

ACKNOWLEDGMENT OF RECEIPT

 

 

 

Terms & Conditions:

Clients receiving services will be asked to sign an acknowledgment confirming receipt of this Notice at the start of care.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Boston Nursing Care & Consulting INC, you may receive messages related to the following:

  • Appointment reminders

  • Care Coordination Communications

  • Billing inquiries

  • On-Call RN Manager Communications

Example: "Hello, this is a friendly reminder of your upcoming virtual Care Coordination meeting.  You can reply STOP to opt out of SMS messaging from Boston Nursing Care & Consulting INC at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments and care.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Boston Nursing Care & Consulting INC by verbally agreeing to receive SMS messages.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 857-239-2410

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Privacy Policy/Terms and Conditions page

  • Message frequency may vary

bottom of page