Our Story

Boston Nursing Care & Consulting, Inc. was founded by Kaitlin McCarthy, BSN, RN, with a clear and unwavering mission: to help patients and families navigate the complexities of healthcare with confidence, clarity, and compassionate support.

 

Throughout her nursing career, Kaitlin witnessed firsthand how overwhelming and fragmented the healthcare system can be. As an Emergency Room Registered Nurse, she cared for patients who were frequently readmitted due to worsening chronic conditions and a lack of adequate support at home. In the Neuro Critical Care (Neuro ICU) setting, she worked closely with families facing life-altering diagnoses, often struggling to understand complex treatment plans and next steps. Time and again, Kaitlin recognized a critical gap between hospital care, rehabilitation, and home—leaving patients and families feeling uncertain and unsupported during some of their most vulnerable moments.

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Driven to bridge this gap, Kaitlin created a model of care that extends beyond hospital walls—one that is personalized, coordinated, and truly patient-centered.

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Her passion for healthcare began early. As a teenager, Kaitlin served with the Mount Sunapee Junior Ski Patrol before becoming an EMT at just 18 years old. She went on to earn a Bachelor’s degree in Communication with a business focus from the University of Massachusetts Amherst. Although she initially pursued a career in the corporate world, she felt a strong calling back to healthcare to follow her true passion—nursing.

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Kaitlin earned both her Associate’s Degree in Nursing and her Bachelor of Science in Nursing. While completing her nursing education, she worked as a Newborn Care Specialist, providing hands-on, in-home support to families during the postpartum and newborn period. This experience deepened her commitment to compassionate, family-centered care. Today, as a Registered Nurse and Certified Postpartum Doula, Kaitlin leads BNCC’s doula services—bringing together clinical expertise and a holistic approach to maternal and newborn care.

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Through Boston Nursing Care & Consulting, Kaitlin has built a team of highly skilled medical professionals dedicated to delivering comprehensive, concierge-level services throughout the Greater Boston area. Offerings include private nursing care, medical appointment accompaniment and advocacy, care coordination, home care, homemaking services, postpartum doula support, and companionship—ensuring clients receive seamless, individualized care at every stage of their healthcare journey.

Through a foundation of clinical excellence, empathy, and advocacy, Kaitlin and her team are redefining what it means to feel truly supported in healthcare.